NHS Solutions has a fantastic opportunity for an Interim Leader in Quality. The Director, Quality Services reports directly to the VP, Patient Services/CNO and provides overall direction for quality, risk management, patient safety, patient experience, Lean Projects, Infection Prevention and Medical Staff Credentialing, ensures achievement of the established quality and patient safety objectives of the hospital in alignment with its mission and vision The successful candidate will actively participate with the Medical Staff and Board of Trustees, will be responsible for ensuring compliance with full accreditation by the Joint Commission (TJC) and other national and state quality initiatives, verify all quality and risk related registrations, communication and reporting requirements with regulatory bodies are met and lead to success with core measures, HCAHPS scores and other outcome measures. This role includes design and implementation of systems that result in improved  patient care, improved clinical outcomes, increased work flow efficacy and efficiency, increase cost effectiveness, and ensure high patient satisfaction. The Director of Quality is responsible for coordinating activities related to quality.

Key Requirements:

  • Bachelor’s degree in Healthcare Administration/Management or related field
  • 10 years of progressively responsible administrative experience
  • 5 years experience in a hospital setting, specifically in the areas of quality, safety, risk management or infection control
  • 1 year experience researching, analyzing/interpreting, and presenting data
  • 1 year experience in incident investigation and resolution/reporting
  • Previous supervisory experience and demonstrated leadership
  • Lean and/or Six Sigma, and Project Management experience, preferred
  • Quality, Risk Management or Patient Safety Certification or ability to complete within 18 months from date of hire
  • CPHQ or CPSO or CQMS, CRM, or other relevant certification required or ability to complete within 12 months from date of hire

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Specialty*
Behavioral HealthCardiac Services/Cath LabCase ManagementEmergency Rm (ER)/ Emergency Dept (ED)Health Info Mgmt (HIM)/Med RecordsICU/CCULaboratoryMed-SurgOncologyPatient Care/Nursing ServicesPost Anesthesia Care Unit (PACU)QualityRisk ManagementSurgical Services/OR/PeriopWomen & Child Svcs/OB/Labor & DelivOther